IT support services

Expert, same day, onsite...

TechFlare provides a high standard and range of IT support services in Sydney and around Australia from ad-hoc to contract level, for individuals or business users. Given the number and complexity of hardware products and software solutions, it's no wonder things go wrong, and when they do, you need to have someone who can quickly troubleshoot and diagnose your issues.

Whether you purchased your products from us or not, TechFlare has a skilled team of systems engineers to help you.

Our range of support options cover:

• Hardware Repairs
• Networking
• Data Recovery and Backup
• Internet Security and Firewalls
• Computer Virus and Spyware
• Home and Office Wireless Networking
• LAN and WAN

help desk support

Let TechFlare's helpdesk help you. We provide premium business IT support at standard affordable rates that are charged in the 15 minute blocks. Our staff are helpful, knowledgeable and willing to offer insightful tips to reduce workload and frustration. Emergency and after hours support can be obtained by using our easy to use job system via the web..Help us - help you!

network monitoring & maintenance

Forget about the old days of servers and computers suddenly dying and leaving you stranded with heartache, frustration and lost revenue! Lets get proactive and serious about getting your networking, computing and software monitored so when anything so much as steps out of line TechFlare is there, primed and ready to fix and communicate with you. Monitoring and maintenance can also be done remotely, so there is no issue with IT support around various locations in Sydney and Australia. This is the future of support... Smart, huh?

support plans

If you fail to plan you plan to fail. Well not quite but get equipped right now with TechFlare's support plans. Its simple! Buy a block of pre-paid hours and then customize the level of support you want and then sit back and let us do what we do well so you can get on with the serious stuff. Reduce the administration overhead and time involved now. We will track every 15 minute block of time spent and give you access to reporting so you can stay on top of your IT requirements. Our IT support technicians are even able to travel on-site across Sydney.

more support information

Want more information on our support plans, who our customers are, what do we do, how do we work etc? TechFlare has a fab website - www.techflare.com.au which is (not so surprisingly) available 24/7. This allows us to get at least 4 hours of sleep a night and you your information any time! Want to talk to us about jumping onboard? Call us on 1300 556 382; looking forward to it!