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Three Business Lessons for our ailing Politicians

Saturday, 17 September 2011 6:17 PM

As an avid agnostic political follower, I am somewhat concerned at the lacks in our politicians at the moment. Granted it is an unusual political environment and an unusual time both domestically and internationally however you do get the feeling that both sides of politics are struggling with exception to a few pollies that seem to have convictions and the fortitude to put them out there.

Politics is the art of compromise. That is granted and I have to say I would absolutely struggle in politics because lets face it, to get anywhere you really have to be attached to the major political parties one way or the other and then you are guarenteed to be compromised on many issues. That is not to say that other walks in life are not full of compromise, its just about getting the right balance. In business, for example, there are plenty of times that you have to put forward a compromised or commercial position in order to achieve a mutually acceptable result.

With this in mind I thought I would share my top 3 business lessons for our ailing politicians....

1. You can't sell what you don't believe in! Whether you are the head of a business or a run of the mill sales person you simply can't sell what you don't believe in. This was an early lesson I learnt from selling cutlery door to door and pushing people for demonstrations. How can you be passionate about a product if you feel the product is not right for the client or is lets say simply inferior.

Politicians - take note. If you don't believe in the core reasons behind policies you will simply not sell it to the people. Does anyone else think that is why Julia Gillard is struggling to convince people on off shore processing, the carbon tax and a range of other policies? I also think people are very clear on Tony Abbott's position regarding climate change and the carbon tax.

Now if you are in a position of having to sell something you dont believe in; it's a pretty simple. Stop selling it or upgrade/change it to something you love and are passionate about. Now if that means you lose power or lose position perhaps you can win in it back by selling the right product that people can clearly see  you are passionate about!

2. No Money, No Business. Someone said it right? "It's the economy stupid." Well in business it is simple, if your money in doesnt meet your money out you are simply out of business. This is no different in politics. If the country is bleeding revenue, jobs and opportunities there is simply no room for anything else than focusing on getting back in the black. I agree you must provide services to the community and build a better Australia however quite frankly the basics are getting the economy in good shape.

Right now there are a number of issues that are burning our politicians time, energy and willpower that are simply right out of whack with getting our economy in good shape. Why we have to hear about Craig Thompson, gay marriage and with all due respect a trickle of "illegal immigrants" is beyond me. Surely the livelihood of Australian industry, that provides jobs, which provides money and so forth is a critical issue to address. Surely evolving Australia's economy is a bigger issue than some of the hoo haa we have to carry on about. (Media listen up I am onto you next!)

3. Fear campaigns have a short fuse. We've all been exposed to fear campaigns before right? You know the whole "buy this or your head will explode in 30 seconds!" I can name a few industries that do the fear sell and there are plenty of cowboys in the I.T market doing the fear sell. However as logic would have it the market wises up and the doomsayers largely get discarded.

So pollies if you think you can get ahead pitching on the fear campaign; be aware that people will wise up very soon! This is highlighted with a few gents (no names mentioned) who are able to spout rhetoric, that Cicero would be proud of, but when pushed there is little substance to it...

There are plenty more business and life lessons for our politicians but what are your suggestions?

Author: Geoff Olds | Filed Under: Miscellaneous Stuff, Business, Announcements, Solutions | 1 Comments

Why Upgrade to Exchange?

Tuesday, 16 August 2011 4:55 PM

One of the frequent questions we come across in the SME (Small to Medium Enterprise) market is "why upgrade from POP mail or similiar to Microsoft Exchange"? Its a great question, because to some people email is simply email and lets face it why add complexity to your network if you dont need it!

Firstly as a rule of thumb; POP (or post office protocol; http://en.wikipedia.org/wiki/Post_Office_Protocol) is really a technology designed for single or small organisations who are happy to connect to a server, download email and disconnect. Exchange mail provided by Microsoft (http://en.wikipedia.org/wiki/Microsoft_Exchange_Server) allows for a complete collaboration experience for organisations that looking for improved communication amongst peers and clients.

Normally one of the great stumbling blocks for customers looking to upgrade is price. No real surprises particularly in the SME space. The cost was somewhat prohibitive when you are looking at licensing, software, installation, hardware and maintenance. This however is no longer a major hurdle as all of those costs are thrown out of the window through hosted exchange on a per mailbox, per month charge. There are a number of these services available through providers on the market.

It is true there is costs associated with setup of mailboxes, importing and other exchange related tasks however these are minimal compared to the previous costs of an onsite exchange server and related costs. Lets look at some of the benefits of exchange -

* Multiple connections - this means that your mail can easily be viewed on your desktop, laptop, mobile devices and through the web. All without breaking a sweat and giving you worries about doubling up or losing mail.

* Backups and Synchronising - One of the big pains for POP users is backups and synchronising mailboxes. As mail gets pulled down to a desktop it no longer resides on a server unless settings are setup in a way to do this. This means that the desktop has the only copy of emails typically and with most desktops or laptops they are of higher risk of data loss than servers. Exchange removes this as all emails are stored securely on the exchange server and only a cached version (depending on settings) sits on the desktop or laptop. In addition synchronising accross access points (mobile, tablet, home machine) is no longer an issue with all mail being viewed from the single point; the exchange server.

* Shared Calendars & Mailboxes - this is a great feature where a single calendar or mailbox can be setup to be accessed by multiple users rather than having several instances of a POP mailbox and chaos is guarenteed to ensure. User permissions are an underlying feature here as well allowing different levels of access such as View, Modify and so on.

* Out of Office / Auto Replies - This is just a small but very handy feature especially if you are managing a lot of email flowing through and tend to be in and out of the office.

* Public Folders - this is not a hugely accessed feature but is somewhat useful for multiple users who would like to access commonly used files quickly from their exchange/outlook access point.

So that is just a few benefits from moving to Microsoft Exchange. If you are looking at the move to exchange and particularly cloud based exchange. Drop us a note via our website and we will be happy to provide a range of options.

Author: Geoff Olds | Filed Under: Solutions | 0 Comments

Go Offline

Monday, 8 August 2011 2:52 PM

The digital age is brilliant however one of the things that does your head in when you are trying to concentrate and get things done is the constant barrage of emails, texts, calls, status updates, notifications and so on. It’s a great way to leave the office at the end of the day with a headache fully realising that very little was accomplished despite constantly working away all day even sometimes up to 10 hours a day with little breaks.

Imagine in the "old school" environment of no computers, a job where 90% of it was to write, send and receive letters to your colleagues, suppliers and clients.

An excellent economist article (http://www.economist.com/node/21525350?frsc=dg|a) recently spoke about innovation and ideas often being stimulated when people were away or on leave. It’s simply a case of having the mental space and time to go deep on a subject. I recently read someone liken it to REM sleep. That is; being able to go into a deep sleep to get excellent sleep and waken feeling rested. So in other words being able to have the time to concentrate on a topic or task and being able to go deep into so that the best results are produced. I believe the excellent company 37 Signals (http://37signals.com/) speaks about this subject very well after implementing a lot of rules to keep their developers and designers with minimal interruptions.

One of my favourite tricks in getting work done is to "go offline". It sounds a bit rogue doesn't it but actually it is just simply blocking out all the chatter that is going on so that you can focus at work. I actually have to be a lot better at this as I certainly don't do it enough and often end up spending Saturday going through work just to catch on things.

Here are some of the practical things I do to "go offline";

Outlook - I use 2010 so under the send and receive buttons I click the Work Offline button. This means that you can still access your emails and work away merrily without the constant distraction of new emails popping in. (And you know you just want to check each one right?) Another good one for Outlook is to turn off the message alert popup, the notification and the sounds each time something comes in.

Phone -The silent option on most phones is a good quick option however going into flight mode is a great way to stop vibrating alerts and pings that happen as data comes through to your handset.

Messenger/Skype/Browsers - Go Offline. Pretty straight forward right? :)

So that’s just a few ways of coping in these days of "digital barrage" particularly if  you are like me and have to get out tender responses, development business and so on!

Comment if you have suggestions, ideas or want any other tips

Author: Geoff Olds | Filed Under: Miscellaneous Stuff, Business | 1 Comments

Three Lessons from the Old Man

Saturday, 30 July 2011 8:40 AM

I often get asked about what motivates me and drives me in business. Its not one thing but many things really however I can often point to my Dad as a great source of inspiration and motivation. It wasnt always this way and certainly as a teenager I butted heads with Dad more than anything else however it is great to get to a place where you can really enjoy your father's company and get some pearls of wisdom. Like the joke goes (and I am para-phrasing here) "When I was a teenager my old man knew nothing, but when I turned 21 he had learned an awful lot."

Perhaps this piece is a little early for father's day or the like however I wanted to share three things my Dad taught me through advice and example which drives me on.

"Do you want to be a spectator or a participator." I don't think Dad ever repeated this to me ever but it was such a great call to action. Yes it is easy to sit around and talk and especially easy to critique what others are doing BUT what about having a shot yourself. I guess this is a bit mantra for me and certainly there are critics out there but at the end of the day they arent going to judge you on success or failure ultimately. (Unless perhaps you're in the arts :P)

"No regrets" Dad didnt say this in as many words but he did often talk about the things he would have liked to have a crack at when he was much younger if the times and circumstances had permitted. I suppose in the nicest possible way I didnt want to end up having too many regrets although I'm sure my Dad will tell you things for him turned out fantastic. :)

"If they are right; change. If not keep at it." This points back at the critics in lesson 1. Criticism can be hard to take especially when you are trying your hardest. But what I often try and remind myself is working hard is not the measure of success, it is simply only part of the recipe and so it is extremely important to listen to the feedback. So I've learnt to listen to every piece of feedback (criticism/hard words/abuse etc) and try to apply this rule over it. Are they right? If so change your ways. If not keep going. (the art of diplomacy helps greatly with the last part)

Dad has a wonderful trove of advice and opinions which I have appreciated over the years. Having a mentor who genuinely cares and wants to help is invaluable!

Author: Geoff Olds | Filed Under: Miscellaneous Stuff, Business | 0 Comments

The War on Sloppy IT

Saturday, 16 July 2011 3:33 PM

Sometimes in the course of starting, growing, establishing, expanding, building, managing and (phew) setting up a business you can really forget what drove you to get started in the first place. In that daily striving for surviving and finally thriving; you can lose your mojo. I know because it happened to me!

Back in 2003, I made a decision to declare war on sloppy IT or sloppy IT services. You know what I am talking about; technical people not turning up on time, equipment going un-maintained, shockingly bad communication with clients and fellow colleagues, poor presentation, lack of standards, unprofesionalism and the list goes on.

It's a strange thing really because it seems to be a pretty uninspiring choice of action really given the subject matter but I think what really drove me too this was the ever increasing need for IT in organisations and a realisation that if things don't change pretty quickly businesses and organisations everywhere were simply just going to suffer.

The sad part about it all was that plenty of people simply just put up with this sloppy behaviour often because they had no expertise, the subject was foreign to them and they were frightened at the thought of challenging these behaviours.

So in any case I was determined to make a change. My team was going to provide the kind of service and systems that were professional, reliable and just about everything that was a major improvement on the status quo. The mission statement was to be the partner of choice with a special interest in small to medium businesses around Australia, because these poor folks were at the hands of some very sloppy providers.

7 years on, after founding TechFlare in 2004, I realise that whilst we have made some major impact there is still a long way to go particularly when, with the rigours of making ends meet, we have gone off the trail a little. I look back and shudder at how some projects have gone pear shaped, not due to a lack of desire but simply due to a cocktail of factors with the root cause of forgetting our major calling. This business is not about shipping boxes, completing Gantt charts, loading systems, installations and the many other tasks that make up the day to day rigmarole; this business is about providing outstanding service and continuing to build on the standards of amazing IT service and delivery.

Our GM, Martin who started 12 months ago, looked at where the business was going and brought up part of this subject when he talked about the lack of service delivery sales. That is the desire to engage with TechFlare on the basis of amazing service. Pretty soon it was back to the drawing board and re-focusing our attention on delivering excellent IT service and making a difference.

We are without a doubt a long way off where we aspire to be but it is nice to be reminded again of the real reason for existing and the sense of drive to take the company forward and hopefully the industry for many years to come. Onwards and upwards!

Author: Geoff Olds | Filed Under: Business | 0 Comments

Head in the Cloud?

Saturday, 21 May 2011 4:32 PM

Head in the Cloud? Me too!

What an exciting time. Ok it is fair to say that the term "cloud" has received a lot of attention, hype and of course puzzled looks from decision makers everywhere like CEO's, CFO's, managing directors and so on. Typically the IT market has made cloud a little mysterious and it has certainly been blown out of proportion.

Firstly, Cloud is Hosted Solutions. Pretty simply eh? Actually not really because Cloud is actually more than just hosted solutions it is actually a pretty big paradigm shift for companies that is rolling in a pretty rapid way. Let me explain a little more. Cloud is the process of moving your infrastructure into a hosted environment pretty much holus bolus! So it isnt just grabbing a hosted solution or two it is actually a pretty interesting strategic change.

So why do it? Actually I have to say at this point that I was pretty sceptical and have been doing a fair bit of work in this space of late only to really have all the dots connected of late. So back to the question; Cloud is the future of computing for organisations everywhere and here are the key reasons why -

* Less support costs and therefore less overall IT costs
* Better redundancy and security
* Leverage enterprise solutions for a small percentage of the price
* Improved scalability of IT services and infrastructure

So lets look at example. You are the decision maker running a SME company (1-100 employees). You have an IT employee or IT Guy that you pay for. Lets say it costs you an average of $50,000 to have this person on hire and available to keep your infrastructure working and running. In addition every year you spend an average of 2-3% of your revenue on IT and technology costs (this is the industry standard). Lets run with $3 mil revenue. So your IT expense is $75,000 plus your labour costs totally $125,000. (I have gone with 2.5% of costs.).

Now not only have you got to manage your staff/support person but you have to go through upgrade processes and a greater risk of your infrastructure having issues due to it being local and not in a secure redundant datacentre. (You can do the numbers on how much an outage costs your business.) So with a shift to cloud what happens? Well first of all, most of the issues surrounding the infrastructure and support go away because it is moved into the cloud where an enterprise based solution awaits with enterprise service levels and support completely part of the costs. The right deal will be able to reduce your infrastructure and move into to one simple and easy monthly payment. Once you make the move you don't have to worry about long projects to upgrade infrastructure every few years you simply increase your resources on demand and as required!

There are lots of other great aspects about cloud but as take aways - cloud will save you money, reduce your support costs and give you better peace of mind....!

If you want to get more information on this and a ROI calculator get in touch...

Author: Geoff Olds | Filed Under: | 0 Comments

Fear: A fiend of the entrepreneur

Sunday, 21 November 2010 9:10 PM

Roosevelt once said "The only thing we have to fear is fear itself." I write this blog in reference to the businesses out there doing it tough and in particular reference to the many Australian and New Zealand businesses going into the quiet period over the next few months. (Retailers you are excluded and hope you have a whopping one)

So back to the FDR quote. Fear is a common feeling amongst the business fraternity. Why? Well let me tell you from first hand experience as someone who has run two companies for some time. Fear has been a fiend of mine over the last few years. Fear of failure. Fear of the unknown. Fear of not living up to expectations. Fear of letting the side down. The list could go on and on.

But recently I made a vow. No more fears only inspired thinking, optimistic analysis and real positive action. Fear leads to falter. You know the kind of feelings and depressed state of mind that doubts your strategy, your plans and even your right to be doing what you are doing.

So kill off fear people! As someone close to me said recently; "You can go out the front door or the back. I suggest we aim at the front." Makes me chuckle now to think of this. Of course you would always aim to succeed and not to fail but sometimes the old mind gets you tricked into thinking of all the things that could go wrong and you start subconciously planning for failure.

I am not suggesting that people act delusionly or keep rolling the dice metaphorically speaking. I just suggest ,like I did recently, everything should take stock of their circumstances and situation and then take positive planning steps to succeed. Everyone has a pathway to success and the only way we take the first step is putting aside fears and charging forward!

With that I wish all you fellow business people the best in the days to come and keep FDR's words in mind when thinking of the future!

Author: Geoff Olds | Filed Under: Business | 0 Comments

NBN: Note Before Nodding

Saturday, 28 August 2010 11:17 AM

Ok first up let me declare a couple of things.... I am passionate about politics, IT and the future of Australia. I'm a centrist when it comes to politics and like some policies of both parties and dislike lots of things on both sides. If push comes to shove I would probably err on the side of the right just because of my current vocation and my upbringing but I am keen not to have a closed mind on any policy or party.

That declared my blog today is on the NBN. I deliberately didnt post about this in the weeks leading up to the election because I dont believe in getting stuck on politics particularly when passions can run very hot!

As the head of a growing IT company I have heard LOTS of things from suppliers, clients, staff and many others that I talk to regularly. These are people both in regions and in cities. The general consensus is that people seem to back the NBN or boil it depending on their view on policies and where they sit. What I have also noticed is young people love it and older people just dont get it. (in general anyway)

Here's my view having reviewed it and thought on it for a long while. Firstly lets consider the technology itself. Right now fibre to every home would be fabulous. It would deliver blinding speeds to each home and be a great step forward. Secondly there is no doubt we want to be progressive and we also know that the internet is a great ally to business, learning and in general.

So everyone is nodding right now but there are some key things to figure here. (Hence the title of this blog). I will bullet point some things to consider.

* Australia is in debt - can we afford big ticket items right now?
* Australia is HUGE! Is this the right technology to roll out for Australia?
* Based on the above what sort of maintenance plan is required? Also what is the cost of this?
* Can we really trust Government to roll out a HUGE project over 10 years and stay on time and on budget? (Think of the last projects government have rolled out)
* With the point above, with 2-3 elections in this period and likely a government change will we end up with a waste and/or a half finished project?
* We cannot compare ourselves to Korea, Japan or smaller nations. They are high density population in such a small area!
* A HUGE component of material that Australia accesses is in the US. No matter what speed you have you will always have bottlenecks. (I'm sure they have plans for proxying and larger pipes but I havent seen much on that)
* I'm not convinced on all the HUGE advantages we kept getting spun. As far as I can tell the majority of its usage will be for downloading media which would be based mostly at the teen and young adult audience. I'm not suggesting there is anything wrong about this however I am a big fan of really understanding the benefits and pointing to some real return on investment (ROI)
* I dont agree with the railroad or road analogy that keeps getting brought up. I think there is a huge difference between an infrastructure project like the ones of the past and this one. The benefits were clearly defined and the ROI was obvious.
* Those most passionate about the project seemingly dont understand that they wont get an upgrade to their existing broadband for another 5-8 years.

I could raise other minor points here but the list could go on and on.

Let me emphasise something. I am not for sticking the head in the sand when it comes to networking or that fibre to each home wouldnt be great. I am just advocating we think things through a little before we start nodding away like those nodding dogs in the back of the cars. (they are cute arent they?) Can you imagine if we went to our client base and said everyone needed to pay $15,000 + per office for a stronger connection to the internet, for only potential future benefit and with no clear ROI?

Now with regards to the coalitions proposal. It was terribly delivered and not very clear. I also thought Tony Abbott was very poor on the 7.30 report. We dont want techheads for leaders but we also dont want ignoramus's on such a clear issue of the election. My suggestion is that Tony works with some of his staff to get a good broad range of understanding on these things.

In closing I would also say that I am for having infrastructure held by the Australian people with it being retailed by private enterprise. I think this is not a perfect model but the better model than having everything privatised...

Wrapping up.... There is no point in being critical and not offering solutions. Here is my thoughts on the matter.

* Whatever way we decide to go lets clearly review the ROI and make sure every taxpayer understands the cost v the benefits.
* We should target wireless/satellite technologies for the regional areas as a priority and other places where there are clear gaps in broadband. This will help deal with our congestion in the city, stimulate the regions and also bring more of balance to the property scenes.
* We should start with a core and work on no more than 2-3 year phases to ensure that the project is better managed and we have something to build on for the future even with change of technologies and governments.
* The infrastructure should be held by the government under a company so that there is commercial activity driving the project. Companies (selective criteria) should be allowed to resell/wholesale this infrastructure and pay for this right which will help fund the project.
* I'm in favour for a cabled core and then a robust wireless solution. I just feel this would be a cheaper and more flexible solution for a place like Australia.
* The times we live in dictate the budget we can invest right now. If that means we do a smaller project and hedge our bets then so be it.

What are your thoughts?

Author: Geoff Olds | Filed Under: Broadband | 6 Comments

Targets are for Guns

Sunday, 25 July 2010 5:51 PM

Ok who really likes targets? The poor chaps from Catch 22 certainly didnt.... Are targets really only for those playing Robin Hood on a warm winters afternoon? Or for midrange Australia wanting to buy at a department stores?

Targets are for Guns! You know those people that are referred as "Guns" or sometimes "Young Guns". Its the 20 goal a year striker, its the cold caller determined to make something happen, its the programmer wanting to establish their work into something productive and useful, its the elite athlete wanting to get to the top (think Cadel Evans sans the broken elbow) and its most certainly every entrepreneur wanting to build a business or organisation.

I must profess I consider myself a "gun". Partially because I am really driven and most definitely because I love targets. Yes they create pressure and stress. Yes they put you under the spotlight. Yes they can be unfair and subjective. But they also create achievement, standards of excellence, best practice, benchmarks and a real reason to get out of bed. I certainly have a love/hate relationship with targets as they keep going up and the nagging voice of the "negative (evil) geoff" keeps telling me its not possible, or its too hard or it cant be done. BUT the love part always outweighs the balance and I find myself pushing forward at a great rate of knots.

So are targets for everyone? Absolutely! Everyone could and should be a gun. Whether it be a gun salesman, a gun attorney, a gun housewife, a gun receptionist, a gun cabbie, a gun admin, a gun techo and the list goes on. Embrace targets. Set them up as a guide to success. Everything is achievable when you have a list of milestones and targets to reach. Yes things get harder and further but then you get better and stronger. Imagine a computer game where things don't get more challenging and harder to accomplish. Boring right?

So set targets. Make them realistic and achievable within correct time frames. Better yourself. Go on! Be all that you can be! Pull the trigger and be that gun _________ that you could and should be.....

Author: Geoff Olds | Filed Under: Miscellaneous Stuff | 0 Comments

The Wise Systemise

Saturday, 17 July 2010 4:18 PM

Systems. Without these, whether manual or automated, life would implode all around us and a new form of anarchy would exist. Well that's probably a little dramatic but you get the point right? Without a system success definitely isn't on the agenda. Take the ants. They have a great little system to ensure their colonies survive despite the seasons. Look at Spain's amazing football team (even if somewhat boring) they have a system that they follow and it is very succesful. It explains the great gap between the amateur and the professional from the coaching staff, backroom staff and playing staff.

So why I am blogging about systems? System = Save Your Self Time, Energy and Money. This applies to everyone. It doesnt take a genius to work out that doing something efficiently and in a consistent manner translates either more time, energy or money. Take a paper run. Would it make any sense at all to deliver papers one house at a time on foot taking the most inefficient route? Of course not. Equally so it makes no sense to store the most used products at the back of the warehouse or take the slowest vehichle to the race track.

So this is just common sense right? In fact people are very resistant to systems as I have found in the past. It is mind blowing to see how some people train, study, run businesses and organise events. I am often found scratching my head and trying to work out how these lovely people get the job done when they seem to want to it the most difficult way. Remember those clever Bill Pay adverts with the chap struggling out the pool when the ladder was right next to him or the person with all the luggage stumbling along when the walk aid was right at hand...

When I often ask these chaotic entities I often hear the same objections about systems and solutions -

* Its always been done this way.
* It takes too much time to work out a system.
* It costs too much.
* I dont have the time.
* It simply wont work.
* etc etc

There are plenty more excuses (or reasons) that people dont want to invest or at least more importantly investigate into systems. One of the most glaring obvious is that people do things for themselves and not the organisation or their peers. This is fair enough I suppose but it certainly isnt the right reason to improve things for all and sundry.

Systems dont have to be expensive, complex or time consuming. I'm betting if each organisation or person chose one small system and put it in place right now that everyone would have more time to spend on other things. Here are some examples -

People

* Get an intray
* Put all of your new bills and letters in the intray
* Allocate half an hour every week to review this and action as due
* File the paperwork away

This is hardly rocket science but the time and money this small system will save certainly will stack up over time.

Organisations

* Write down the goals of the business this year
* Break it down into milestones and objectives
* Email a copy of this out every week to every staff member including yourself with a progress report
* Request feedback and ideas

So once again something very simple but so effective. Imagine having everyone understanding the goals and seeing the progress being made. Wouldn't that improve efficiencies and energy and thus save time, energy and money? Kind of like having a big scoreboard that all your players could see during a match? Where the score shows up and how much time to go......

So systems can be implemented everywhere by anyone and let me repeat; they are not too hard, too expensive or too time consuming. One of my favourite parts of my job has been implementing systems in TechFlare over the last 6 + years. From our job system, invoicing, sales, quoting and to many more systems it has been a thrill where processes have been run and things work smoother, faster and certainly save us more time, energy and money. I will be extra excited when I have a large chunk of my team running off the iPad to improve their efficiencies and the quality of work. Being able to improve the speed of delivery of quotes, job sign offs, project delivery, number of meetings and reduction of printing and luggage is just some of the benefits that these devices can bring.

Happy to hear your thoughts and ideas on systems!

Adios...

Author: Geoff Olds | Filed Under: Business | 0 Comments

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